Dyfed Powys Police Force
Case study:
The Problem
A Senior Responsible officer for the forces top priority, in-house end-to-end programme wanted to reduce the risk of programme failure. Recognising that this would be the most transformative change for the force in some time, they were seeking an independent, expert advisory service to guide and reassure throughout the programme's lifecycle, thereby ensuring successful delivery.
How We Helped
Larsen conducted an initial assurance review with recommendations to ensure the programme was on a strong footing. We subsequently supported programme boards, imparting challenges and advice as a critical friend. We facilitated the introduction of tried and tested processes to the programme, working closely with in-house teams to ensure knowledge transfer. We performed a final health check prior to go-live then supported implementation with a series of check-ins and guidance, covering areas such as reporting, risk management, training and change management.
Outcomes
The SRO’s team successfully delivered the entire programme within the agreed timescales. Months on from the go live, Dyfed Powys were successfully tracking against a number of the key performance indicators used to measure programme outcomes such as improving quality and timeliness of investigations and improving victim satisfaction. Crucially, our assurance allowed the SRO to maintain ownership of their programme rather than having to outsource at a much higher cost.
Programme assurance
Change management
P3M Best Practice
C-Suite Critical friend
Testimonials
“Whilst the project team and the Senior Responsible Officer possessed skills, insight and operational context, Dave’s independent expertise encouraged innovation and gave the team support and strengthened the programme management approach. Dave gave constructive advice, was readily available and attended some of the force level meetings where I found his inputs and questions immensely helpful. As a critical, knowledgeable “friend” he really supported the team and the approach worked very well.”
— Exec Sponsor for E2E Programme
“The support provided by Dave was first class. Whilst the programme team possessed the necessary drive and ambition to achieve success, there were areas of specialism where we needed additional support. In particular Dave’s sage advice regarding our stakeholder engagement programme and the critical success factors within the business change transition phase was invaluable in helping us to avoid pitfalls experienced elsewhere. This ultimately saved time and money. I would also say that Dave’s relaxed and consultative working style suited us perfectly. He was very much seen as an integral part of our programme team, where he was able to form very effective relationships with key staff who frequently turned to him for guidance during various phases of the programme. Highly recommended.”
- SRO for E2E Programme